Retail technology & software solutions

Advanced retail technology and software for seamless point of sale operations

Electronic point of sale (EPOS) solutions can be streamlined both in-store and online to ensure a satisfactory customer journey. These systems are becoming increasingly interactive, allowing customers to place orders and pay bills electronically. From fixed EPOS systems to contactless payment and mobile point of sale solutions, we work with you to provide a solution that works best for your business and its customers.

By investing in retail technology and software solutions, you can:

• Optimise productivity with EPOS hardware that suits your business; combine retail till systems and cash registers with till rolls, customer displays, payment terminals, receipt printers and other POS accessories for a seamless in-store purchasing experience.
• Increase the mobility of your point of sale operations for faster, more customer-centric business transactions with tablets and mobile receipt printers
• Serve customers efficiently with contactless payment terminals and interactive ‘self-service’ screens, devices and POS display stands
• Reward customers for their repeat business with a loyalty programme, combining your EPOS system with card printing solutions
• Implement efficient click and collect processes with tablets and self-service digital screens, smart lockers and handheld mobile computers to notify employees when a customer arrives to collect an order
• Manage your money, inventory and staff all on one system: our mytill EPOS software system on Android is designed to fit the growing needs of your business

Optimise your inventory & stock management

Inventory tracking and stock counting is a critical activity for any retail business. Automating your inventory with our solutions can take tedious, time-consuming work off the hands of your employees, freeing them to deliver better customer service on the shop floor.

We partner with the leading retail technology solutions providers, and can make tailored recommendations on the hardware that is best suited to your organisation’s needs. With our support, you’ll be in a strong position to:

• Manage almost all operations with rugged mobile computers
• Keep an accurate inventory count on the go with rugged tablets and barcode scanners
• Achieve real-time tracking with fixed and mobile RFID solutions
• Reduce workers' walking time with mobile label printers

For short-lived pricing labels our Print Bureau Service our team can handle inhouse printing on your behalf where budget constraints or limited resources pose challenges. Stock take labels, Asset ID labels: Polyester label/Silver, destructible, serialised barcode and EAN barcodes.

Diligent returns management

Customers are more likely to buy from you again if your returns process is seamless, thereby naturally increasing your revenue over time. Tracking returns is much easier when you have the correct retail technology and labelling solutions in place.

• Wearable mobile computers scan and record conditions upon receipt to ensure goods are either restocked, refurbished or discontinued
• Label, thermal, colour, and ID Card printers allow you to print labels on-site. Our recommended mobile printers allow employees to print labels at the point of application, reducing walking time
• Keep in touch with your customers at every point of their journey with our recommended retail software solutions

Enhanced employee communication & connectivity

Empower workers with constant and instant connection to each other through communication hardware and software. Whether they’re helping shoppers in the aisle or out on a delivery, mobile workers benefit from smart, efficient ways of communicating and collaborating with each other.

With the right retail technology solutions in place, your business can:

• Improve efficiency in workers' hands with consumer and rugged mobile computers to quickly and accurately access information
• Allow all store colleagues to be in touch with each other and with supervisors via wireless headsets, wherever they’re located on the premises
• Streamline workflows in one place on one device with our recommended retail software solutions, to equip your mobile workforce with the information they need 

Electronic shelf labelling

Retail organisations are increasingly adopting electronic shelf labels using e-paper technology to take the customer experience to the next level.

This innovative technology offers a range of benefits in retail:

• Adopt dynamic pricing strategies to help maximise sales and profitability based on factors such as the time of day, current stock levels, and location within the retail environment.
• Reduce costs to your business with shelf labels that can be updated rapidly via dedicated software, without the need to physically change or move labels.
• Support sustainability initiatives by reducing paper waste from the elimination of printing and discarding paper labels.
  
• Facilitate personalised advertising by tracking smart shoppers as they move through your retail environment, offering promotions that are tailored to their purchase history.

Payment solutions

Payment solutions are essential for enhancing the customer experience and streamlining operations in the fast-paced retail environment. Efficient and reliable payment processing accelerates transaction times, supports a variety of payment methods, and ensures robust security, protecting sensitive customer data. 

A range of payment solutions can meet the unique needs of retail businesses, offering a range of benefits:

• Accelerate transaction times with quick and reliable payment processing, reducing checkout queues and enhancing customer satisfaction.
• Support a variety of payment methods including credit/debit cards, mobile payments, and contactless options, catering to diverse customer preferences.
  
• Implement advanced security features such as encryption and fraud detection to protect sensitive customer data and reduce the risk of financial losses.
  
• Seamlessly integrate with existing POS systems and other retail technologies to create a cohesive and efficient operational environment.

Keen to learn more? Explore our payment solutions for all businesses.

Retail warehousing services

Implement a smart retail warehouse through streamlining, optimising and improving your processes with tailored innovative technology and software solutions:

• Ensure complete visibility of your retail warehouse and provide the vital control and accuracy lacking in any manual operation with a Warehouse Management System (WMS)
• Accurate manifesting of goods received, put-away, picking and packing functions with rugged barcode scanning
• Voice headsets facilitate voice picking through voice commands, without needing to scan labels
• Identify and convey shipping cartons to the correct shipping lane using visions systems, imager cameras and laser readers