Device repairs and servicing for enterprise device estates to keep your business operations running effectively
Equipment breakdowns from your enterprise device estate can have a huge impact on your workforce's productivity. Our ‘one stop’ technical department offers workshop and field repair services with the skills and experience to get you working again. Or better still, provide preventative service and maintenance to make sure you never stop.
If operational continuity is a priority – and downtime is not an option – we offer Managed Services to help your business maintain its device estate when repairs are taking place:
- Our break/fix repair administration provides you with a replacement device that’s ready to use the next working day.
- With our buffer and repair management service, we’ll ensure you always have enough spare devices on-site to keep things moving.
Our team of engineers has over 100 years’ combined knowledge and experience
We have an industry-leading success rate of diagnosing and fixing faults over the phone and the capacity to repair and redeploy large estates of devices when returned to base. Last year alone, our experienced technical team facilitated over 4,000 device repairs and servicing requirements. Regular training takes place with our manufacturers to ensure our engineers’ knowledge is 100% up to date.
We offer repairs and service for a wide range of devices
We’re service partners and authorised repairers for Zebra, Citizen, Honeywell, Toshiba and TSC Printronix
We have close, long-standing relationships with manufacturers and receive regular, sometimes weekly, training updates to ensure our knowledge is always 100% up to date. As well as our manufacturer accreditations, we can also facilitate repair to all printer manufacturers sold via our website. If we notice recurring faults, we’ll notify the manufacturer and stop selling the product until everything’s resolved.
