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We're experts in field service technology & software solutions

You need innovative field service technology and software solutions to ensure that your field workers are equipped with the right devices to solve problems and expand the mobility of their operations. We can advise your organisation about the necessary solutions to protect your workers and devices, whilst increasing field worker productivity, reducing downtime, and better managing responses to optimise your customer service.

The Barcode Warehouse isn’t just a supplier of field service technology – we are also a leading technology solutions integrator, offering an innovative Enterprise Mobility Management (EMM) service to help you maximise device performance and minimise costly disruption. Contact our team or visit our Managed Services page for more information. 


We're trusted by the UK's biggest businesses

Field worker speaking on a smartphone looking at a clipboard stood next to a heavy goods vehicle

Field service productivity

The right field services technology and software solutions maximise the productivity of your workers and services, leading to decreased costs and an increased customer base. Making sure you’re collecting the correct data in real time is key to streamlining field service operations, and our field service solutions can help you achieve just that:

  • Equipping mobile workers with high quality, rugged devices that they use to access real-time information reduces downtime by avoiding dead batteries and damaged equipment in the harsh environments that field service workers are sometimes required to work in
  • Workers can reduce the amount of time it takes to complete routine tasks if they have wearable devices like barcode scanning technologies that don’t need to be held to operate, and body-worn cameras for communicating with colleagues to remotely diagnose issues
  • Integrating cloud solutions on devices that track and monitor field workers has many benefits, from making their job easier and keeping them safe to having real-time data to improve performance
  • Connect your field workers vehicles, jobs, colleagues, and customers with telematics solutions, to get them where they are needed efficiently and increase customer satisfaction

Enhancing safety with mobile field service solutions

Field workers often work alone, sometimes in hazardous conditions and in remote areas with a degree of risk. It's important for organisations to enhance the safety of mobile workers and the public by equipping workers with appropriate field service solutions such as mobile field service technology and software solutions alongside quality PPE. Learn how our solutions can help your employee safety:

  • Rugged and wearable mobility devices allow field workers to use both hands while working in potentially hazardous conditions or carrying heavy goods and tools
  • Devices like smartphones, tablets and laptops need to be ruggedised to withstand potentially harsh conditions in environments
  • Push-To-Talk (PTT) capabilities on mobile devices can be lifesaving for field workers, with a single-button press to open fast and accurate digital communication with no limited transmission range
Field service worker kneeling on an unstable outdoor surface with a mobile device clipped to them

Visit the field service zone in our Innovation & Customer Experience (ICE) Centre

Immerse yourself in cutting-edge technology solutions tailored for your field service operations at our Innovation & Customer Experience (ICE) Centre. Our facility hosts customised solutions labs exclusively for enterprise field service businesses in the UK. Our team of solutions architects is dedicated to guiding you through the potential of new technologies that address your business challenges. Experience an engaging demo showcasing industry-leading field service technology solutions: 

  • Remote field support: Provide assistance, guidance, and problem-solving for field personnel from a remote location, using augmented reality (AR), virtual reality (VR) and mobile devices. Allowing enterprises to centralise their knowledge base to support more field operatives. 
  • Employee training: Solutions to assist with employee self-learning, increasing productivity, assisting with new employees and employee refresh training. Streamline repeatable processes to allow employees to ‘learn as they do’. 
  • Mobile communications: Push-to-talk (PTT) solutions allow Instantaneous, one-click communication ensuring real-time collaboration and response.   
  • Lone worker solutions: Ensure the safety and wellbeing of employees who work alone or without direct supervision, especially in potentially hazardous environments.   
  • Document digitisation: eForms and mobile data capture transform paper-based processes into streamlined digital workflows.   
  • Inventory management: Asset tracking solutions ensure operational efficiency, safety, and optimisation of resources. Utilise RFID technology to track inventory held within vehicles and remote locations 
  • Mobile desktop: Real-time data access through mobile desktop solutions such as laptops, tablets, and smartphones for workers on the go.  
  • Mobile printing: Quick and easy on-the-go printing of documents and labels, such as PAT testing. 
  • Device rugged test zone: Put your mobile devices through their paces in our drop test zone to ensure they can withstand harsh environments. 


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