We're experts in field service technology & software solutions
You need innovative field service technology and software solutions to ensure that your field workers are equipped with the right devices to solve problems and expand the mobility of their operations. We can advise your organisation about the necessary solutions to protect your workers and devices, whilst increasing field worker productivity, reducing downtime, and better managing responses to optimise your customer service.
The Barcode Warehouse isn’t just a supplier of field service technology – we are also a leading technology solutions integrator, offering an innovative Enterprise Mobility Management (EMM) service to help you maximise device performance and minimise costly disruption. Contact our team or visit our Managed Services page for more information.
Field service productivity
The right field services technology and software solutions maximise the productivity of your workers and services, leading to decreased costs and an increased customer base. Making sure you’re collecting the correct data in real time is key to streamlining field service operations, and our field service solutions can help you achieve just that:
- Equipping mobile workers with high quality, rugged devices that they use to access real-time information reduces downtime by avoiding dead batteries and damaged equipment in the harsh environments that field service workers are sometimes required to work in
- Workers can reduce the amount of time it takes to complete routine tasks if they have wearable devices like barcode scanning technologies that don’t need to be held to operate, and body-worn cameras for communicating with colleagues to remotely diagnose issues
- Integrating cloud solutions on devices that track and monitor field workers has many benefits, from making their job easier and keeping them safe to having real-time data to improve performance
- Connect your field workers vehicles, jobs, colleagues, and customers with telematics solutions, to get them where they are needed efficiently and increase customer satisfaction
Enhancing safety with mobile field service solutions
Field workers often work alone, sometimes in hazardous conditions and in remote areas with a degree of risk. It's important for organisations to enhance the safety of mobile workers and the public by equipping workers with appropriate field service solutions such as mobile field service technology and software solutions alongside quality PPE. Learn how our solutions can help your employee safety:
- Rugged and wearable mobility devices allow field workers to use both hands while working in potentially hazardous conditions or carrying heavy goods and tools
- Devices like smartphones, tablets and laptops need to be ruggedised to withstand potentially harsh conditions in environments
- Push-To-Talk (PTT) capabilities on mobile devices can be lifesaving for field workers, with a single-button press to open fast and accurate digital communication with no limited transmission range
Managing assets in the field
Field services technology solutions should always prioritise asset management – when you have many mobile workers out in the field at any one time, it’s important to avoid downtime, protect data and reduce losses. Our solutions offer full visibility of your assets at all times:
- Devices and vehicles often cost less to insure when they’re equipped with tracking technologies such as barcodes, RFID tags and internet-connected sectors linked to specialist software
- Managing your assets also gives you real-time data on their location and status, with capabilities to deploy the nearest worker to the job and advise the quickest travel route
- A mobile-first strategy with business-critical mobility solutions is essential for organisations with a field service, where the secure management of mobile devices is integrated across all operations to avoid sensitive company data to be at risk
Managed services & support for field services
Once you’ve organised your field services technology, you need to ensure it’s managed and working efficiently – all the time. A comprehensive field services Managed Services package will help you protect your assets and prevent problems when challenges arise in the future.
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