You need innovative field service technology and software to equip workers with the right solution to solve problems and enhance operations. We deliver solutions to that maximise the benefits of mobile technology for field workers - boosting productivity and reducing downtime, meaning improved response management for better customer service.
The Barcode Warehouse is more than a field service technology supplier - we offer end-to-end solutions that combine hardware, software, service, support and repairs. From design and implementation, to ongoing management and optimisation, we have the capability, scale and knowledge to manage and support the entire lifecycle of your estate.
Ready to design your Utilities & Field Service solution?
Enhance field performance and streamline operations. Discover our range of high tech mobile devices, desktops, tracking and communication management tools to power smarter, safer, and more connected field service teams.
Our field service GPS tracking solutions provide real-time visibility of your fleet and assets, allowing you to accurately track location, usage, and movement at all times. Designed to improve operational control, these systems enable accurate tracking, route optimisation, and better asset utilisation across field-based operations.
The Barcode Warehouse has almost 40 years’ experience in delivering end-to-end solutions for utilities and field service organisations - supporting every stage of your operations with greater visibility, improved workforce efficiency, and enhanced service delivery.
Whether you manage critical infrastructure, field-based teams, or distributed assets, every project begins with an exploration call. Your requirements are then brought to life during a visit to our Innovation & Customer Experience (ICE) Centre, where we showcase what’s possible by combining our expertise with cutting-edge technologies such as RFID, rugged mobility, and push-to-talk communication.
The result? A fully tailored solution designed to optimise your field operations, improve asset control, and keep your teams connected, productive, and safe.
STEP 1
After you have submitted an enquiry, a member of our business development team will arrange a call with you to discuss your needs and pain points.
STEP 2
Based on our conversation, we’ll book you onto a “Solutions Lab” visit to our Innovation and Customer Experience (ICE) Centre. Here, you’ll get bespoke demos of the hardware and software that are best suited to your requirements.
STEP 3
If your site requirements are especially complex, we will schedule a visit to your site(s) to complete the scoping of your project.
STEP 4
We will use all the information gathered to build a tailored quote and solution proposal. Once approved by you, it’s time to bring your project to life!
Watch our on-demand webinar, in association with Zebra Technologies and Utility Week Live, to discover smarter ways to track, manage and optimise asset management within your company.
Utilities companies operate in some of the most demanding environments, where reliability, safety, and real-time communication are critical. Our technology and management solutions are specifically designed to meet everyday challenges within the utilities sector.
Rugged mobile devices ensure dependable performance in harsh environments, while push-to-talk communication enables instant, seamless coordination across dispersed teams - helping workers respond quickly and operate safely.
By replacing manual processes with document digitalisation, teams can capture and share data in real time, improving accuracy and efficiency. Mobile desktop capabilities further enhance productivity by giving utility workers secure access to systems and applications from anywhere, eliminating unnecessary delays.
Together, these solutions create a connected, agile workforce, streamline operations, and reduce downtime.
"The trial gave us confidence. Our engineers’ feedback shaped the decision, ensuring the device wasn’t just technically strong but practical for everyday use.”
- Cameron Scott, Operational Readiness & Improvement Lead, E.ON Next
E.ON Next’s Net Zero Delivery team operates at the forefront of the renewable energy transition. To sustain momentum and support technicians effectively, E.ON Next needed to upgrade and modernise its handheld technologies. Performance issues such as slow loading and short battery life were impacting productivity and customer experience.
In a drive for efficiency, E.ON Next initiated a programme to upgrade the handheld devices used by their field engineers. They sought a single, durable platform that could run Android™ apps reliably, deliver all-day power, withstand harsh conditions and integrate barcode scanning.
The Barcode Warehouse selected the Zebra ET65 Android tablet to meet these requirements. The hardware procurement process was completed in a little over 5 months, with a seamless deployment of over 1,500 devices within just two weeks, supported by comprehensive training and future-proofing measures.
The rollout delivered improvements across E.ON Next’s field operations. Engineers report the new devices have made day-to-day work easier, with faster loading, reliable performance and all-in-one functionality described as an “epic difference” compared to previous devices. Overall, there has been reduced frustration, improved productivity and smoother, faster visits for 20,000 weekly customers.
READ FULL CASE STUDYTo complement our suite of technology solutions, we also offer professional and managed services. These include managed IT and professional services, leasing and rental, in-house label printing bureau and asset tagging. All are designed to help field service and utilities companies streamline operations, reduce costs, and stay agile in demanding environments.
From individual device deployments to fully managed, multi-site field technology solutions, we work closely with you and our trusted partners to provide seamless, effective results that keep your teams connected, efficient, and focused on delivery.
