Our break/fix repair service ensures that you can get back up and running quickly if you face a label printer breakdown or malfunction. For those on our managed repairs service plans, if we can’t fix a fault for you remotely, we’ll get your replacement out to you the next working day. We organise the collection of the broken printer, deliver you a fully configured substitute, and then repair or replace your device as soon as we can. The result? Significantly reduced downtime with minimal administrative strain.
Don’t let a printer fault stop your business
A breakdown or malfunction of your label printing solution is a costly problem that can halt your business in its tracks, causing backlogs, loss of profit, and additional administrative work. We offer thermal printer and label printer repair services at a Managed Service level, so when your routine maintenance or emergency repairs are needed, you can rely on our reliable, proactive, and skilled team to keep your printers going.
Our label printer repair Managed Services work together to keep you up and running
We understand that minimising any downtime across your business functions is critical to both profitability and productivity. To prevent issues with your label printing capability from causing bottlenecks, we offer Printer Managed Services with break/fix repair administration and buffer and repair management to help your business maintain its label printer estate when repairs are taking place.
In addition to this, our device buffer and repair management services can be relied on to keep your operations running at full capacity. We continually monitor and manage your printer buffer stock so there’s no need for you to make ad-hoc purchases of devices should you face breakdowns, malfunctions, or peak periods. This minimises hardware costs while maximising your productivity.
Our full Managed Services offering is comprised of individual products that be combined to form one unique solution that suits your organisation’s needs. The individual products have been designed based on a deep understanding of the requirements of companies wishing to gain efficiencies from a coordinated enterprise mobility strategy across many operational functions.
Why choose The Barcode Warehouse for your company’s label printer repairs?
When you’re facing a fault with your label printers, you want to know that your repairs are being handled by a company that is proactive, fast, and skilled. Our team of engineers has over 100 years’ combined knowledge and experience, and are trusted to look after over 4,000 industrial printers in the UK under service plans. We also manage a further 5,500 printers under our in-house service plans.
We are known for industry-leading success rates for remote diagnostics and repairs. For our contract and managed service customers, if we can’t fix the fault over the phone, or on-site, we’ll deliver a loan printer within eight working hours, and guarantee to have repaired and returned your original device within five working days.
We repair label printers from Zebra, Honeywell, Citizen and more
Every business has unique label printing requirements. To ensure that we can meet, and exceed, your needs, we can facilitate a repair service for every type of label or thermal printer in our barcode and label printer product range. We are an authorised repair centre for Honeywell, Zebra, Citizen, Toshiba, and TSC Printronix Auto ID.
The Barcode Warehouse has long-standing, professional relationships with these brands, meaning that our engineers are in receipt of the latest training and repair methods. We are also involved in feedback cycles with these manufacturers, so if we spot recurring faults, we let them know to stop selling the product until the fault is resolved.
How our label printer repair service works
We understand that your business needs are unique to you, which is why we offer a range of flexible label printer repair services and solutions to suit your needs. This ranges from simple ad-hoc repair and replacement all the way through to managed break/fix repair and buffer and repair management services.
For standard repairs
If you face a breakdown or a fault, our ad-hoc repair service is available to get you back up and running. Simply get in touch with our team and one of our engineers will be in touch as soon as possible.
For manufacturer & RTB service plans
For those on our manufacturer and RTB service plans, once you’ve been in touch with our team to alert us to your problem we aim for a five working day turnaround from the receipt of your printer in our workshop to it being back on your floor and operational.
For on-site service plans
Our on-site service plan is our most popular label printer repair and maintenance plan. From the moment you alert us to an issue, one of our expert engineers will be on-site within eight working hours to repair your printer. If we can’t, we’ll supply a loan printer while we fix the issue.