Why wait for incidents when you can stop them in their tracks?
For customers who value data-driven business efficiency, our Proactive Device Management Service collects data and then enables you to build a mobility fleet with optimal device deployment and performance.
Our Proactive Device Management Service and custom made tools offer the unparalleled ability to foresee incidents before they happen, locate lost or stolen devices and enable you to make informed device estate management decisions; ensuring you never have too few or too many devices to operate efficiently.
What is proactive device management?
This service ensures the reduction of lost and stolen devices through monitoring of our customers’ device estate and increases utilisation by ensuring the correct number of devices are available, working and in the right location to support the operation. We then resolve any potential issues before they arise by analysing the data insights and contacting the end-user to manage any exceptions against a mutually agreed resolution path.
Using our configuration management system (CMS), we collect, store, and analyse information over time including:
Location – making sure you have the right type and number of devices in the right places
Utilisation – ensuring the devices you have are working at capacity and thefts and losses are recorded
Battery – keeping battery efficiency high for maximum performance
SIM – managing monthly bills and usage
Gold build – making sure your operating systems and applications are functioning consistently across your fleet
