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Communication and collaboration software

Across the retail, healthcare, manufacturing, and transport & logistics industries, frontline workers can easily face gaps in communication, information, and technology. They get buried in tasks and must juggle multiple devices and disjointed workflows. Zebra Workcloud Communication software closes these gaps and offers an all-in-one solution for a unified platform. Have powerful voice and messaging features on Zebra mobile devices or third-party devices, so frontline workers can connect and communicate in just a few clicks, all on one device.

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Workforce Connect features
Work together with intelligent collaboration
  • Locate people

  • Automate processes

  • Create dynamic groups: add/remove workers to groups for easy management

  • Connect to IoT devices for notifications like door alarms and service requests

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Enterprise grade management
  • Define rules for individual workers or roles making it easy to share the same device across shifts

  • Single Sign-On (SSO)

  • Secure and encrypted 

  • Analytics and reporting: get usage reports and create actionable insights into staff activity and performance

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Zebra mobile device with Workforce Connect software
retail worker on a mobile device
Retail: add value to customer interactions

Zebra Workcloud Communication software can be used across many different industries. For retail, the workforce productivity software can be used for applications such as:

  • Self help kiosks: send message alerts to nearby workers

  • Curbside pickup: customers send a text to notify workers when they’ve arrived

  • Manage tasks: assign and track tasks to individuals or groups

  • Send storewide announcements

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Enhance workflows and visibility in manufacturing and transport & logistics
  • Eliminate group huddles via messages of the day

  • Improve security: get critical real-time alert and alarm notifications

  • Prevent distractions with the ‘driver mode’ silent notifications

  • Enhance customer service: give customers real-time customer updates

  • Monitor delivery status and driver location

  • Get real-time trip reporting and location history

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transport worker on mobile device
Healthcare worker with mobile device
Healthcare: deliver patient-centric care
  • Ensure patients get timely responses by sending notifications straight to nurses

  • Get immediate assistance with emergency calling and location sharing

  • Connect with other workers and departments instantly

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