In stock at our approved suppliers. Delivery within 2 – 5 working days.
The Edge Services Platinum Support contract is the only total support contract in the industry today offering 2-Day Depot Repairs or Spare Pool Management with 3-year contract, that includes:
- Repair or replacement of damaged components
- SVCREPLACE-PRN3 - Replacement devices should a device be damaged beyond repair
- SVCACC-PRN3 - Accessory replacement service
- SVCPRINTHEAD-PRN3 - Provides replacement 203 or 300 DPI printhead at 18 months after purchase.
- SVCSPAREMGMT-PRN3 - Spare pool management (optional, minimum quantity required)
- SVCCUTTER2-PRN3 - Provides replacement cutters should they be damaged or stop working.
- Telephone-based technical support
For products which are showing as 'in 2-5 working days', these are shipped direct from the manufacturer or supplier and so can be subject to a 2-5 day leadtime.
For items which are 'ordered on request', these are not in stock at the manufacturer or supplier and could be made to order with lead times up to 6 weeks.
If you require any products urgently, please call our sales team to discuss your requirements. Many of our suppliers are able to direct ship on a next working day service for a surcharge.
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