Extend the standard 1 year manufacturer's warranty for 3 years by opting for the Plus Care program. This exclusive offering ensures a guaranteed 10-business-day turnaround, safeguarding your investment in Bluebird devices. With Plus Care, enjoy an extended warranty of 3 years for devices, 1 year for batteries, and 6 months for accessories.
Please note that common wear and tear damages are not covered, and there is no provision for battery replacement. One notable perk is the complimentary latest firmware upgrades, enhancing the functionality of your devices. However, please be aware that Plus Care does not cover accidental breakage, and a 1 year or 2 years renewal is not extendable. After the repair process, Bluebird HQ covers the one-way outbound delivery cost from HQ/ASC to our partner.
Additionally, benefit from the availability of our internet help desk to address any queries or concerns. Remember, if you choose the Plus Care program, the period and coverage of the existing Basic Care program will not be applicable. Secure your devices with Plus Care, providing peace of mind and maximising the longevity of your Bluebird technology.
- Device Plus Care Service 3 Years
- Battery Plus Care Service 1 Year
- Accessory Plus Care Service 6 Months
- Repair by Bluebird Technicians
- Overall Inspection in Accordance with Rigorous Standard
- Turnaround Time (in house repair time) 10 Days
- Repair Coverage: Manufacturer Defect, Latest firmware Upgrade Loaded
- Shipping Cost: Outbound
- Internet Help Desk
For products which are showing as 'in 2-5 working days', these are shipped direct from the manufacturer or supplier and so can be subject to a 2-5 day leadtime.
For items which are 'ordered on request', these are not in stock at the manufacturer or supplier and could be made to order with lead times up to 6 weeks.
If you require any products urgently, please call our sales team to discuss your requirements. Many of our suppliers are able to direct ship on a next working day service for a surcharge.