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Business intelligence services for your mobile technology, delivered via intelligent, customised dashboards


For customers who know that their mobile device estate is a rich data asset, we monitor and report on elements of your business to support you in making informed decisions. Business intelligence (BI) provides historical and current views of your business operation.

What is business intelligence (BI) for mobile technology?

Business intelligence (BI) is a process for turning data into insights that inform an organisation’s strategic and tactical business decisions. It’s a broad category of application programs and technologies for gathering, storing, analysing and providing access to data to help enterprise users make better business decisions.

Business intelligence services provides decision-makers with the tools and insights they need – the reports we provide uncover insights relating to service level agreements (SLAs), key performance indicators (KPIs) and device utilisation and location information. 

By better understanding the data and trends within their business, they can make more informed decisions that improve efficiency, boost revenue and decrease costs.

What information does BI provide me with?

Business intelligence can include information about resources, finances, operations, and customers. It is often presented in the form of reports, charts, and graphs.

The data is gathered from a variety of sources, such as financial reports, customer surveys, and operational data. It can also be obtained from operational tools such as IT service management (ITSM) and mobile device management (MDM) platforms, which is where technology solutions integrators like The Barcode Warehouse can help.

This information can be used to make decisions about how to manage an organisation, such as where to allocate resources, how to improve efficiency, and what products or services to offer. 

What is included as part of a business intelligence services package?

Our business intelligence services package typically includes the following:

  • Data mining and analysis – extracting valuable information from large data sets, making predictive models and helping you to understand the relationships between different data sets

  • Collation of reports and dashboards via our Insights platform – providing all of the data you need to make informed decisions in one place, and in an easy-to-use format

  • Interactive visualisations – our Insights platform allows you to sort and organise the data, offering flexibility to key stakeholders

  • Business process improvement – enhancing efficiency and effectiveness throughout your entire organisation

  • Strategy development – helping you to set informed objectives, develop and implement plans then analyse performance

By partnering with us, you’ll have access to a dedicated team of business intelligence analysts who will be responsible for continuously improving the data and insights you receive.


Proactive Device Management

Helping you effectively and efficiently manage your estate.

For customers who value data-driven business efficiency, our Proactive Device Management service collects data and then enables you to build a mobility fleet with optimal device deployment and performance. Using our Configuration Management System (CMS), we collect, store, and analyse information over time including:

  • Location –making sure you have the right type and number of devices in the right places

  • Utilisation –ensuring the devices you have are working at capacity and thefts and losses are recorded

  • Battery –keeping battery efficiency high for maximum performance

  • SIM –managing monthly bills and usage

  • Gold Build –making sure your operating systems and applications are functioning consistently across your fleet


For more information, email us at or alternatively call us on 0330 131 1111.


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