Notwithstanding any description of the services as set out here, this warranty is a Warranty Package as defined under The Barcode Warehouse Limited’ Terms and Conditions, as set out at www.thebarcodewarehouse.co.uk/help/terms/. The Customer accepts and the Warranty shall be provided to the Customer in accordance with the relevant terms and conditions of the warranty and by the manufacturer or third party in question.
In stock at our approved suppliers. Delivery within 2 – 5 working days.
Fast response - engineer on site inside 8 business hours to repair printer.
If the printer cant be fixed there and then, provisions can be made for a loan printer, if required.
No Call-out or Labour charges.
Cover for hardware failure, including Accidental Damage, that effects printer functionality (excluding consumables).
Need a consumable part? Pay for the part and well fit it free on site under the 8 business hour response.
Technical Support available via telephone.
Key spares for your printer held at all times.
With Barcode Warehouse Xtracare cover, you have a peace-of-mind solution for the full duration of your contract.
For products which are showing as 'in 2-5 working days', these are shipped direct from the manufacturer or supplier and so can be subject to a 2-5 day leadtime.
For items which are 'ordered on request', these are not in stock at the manufacturer or supplier and could be made to order with lead times up to 6 weeks.
If you require any products urgently, please call our sales team to discuss your requirements. Many of our suppliers are able to direct ship on a next working day service for a surcharge.