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Cookie Policy

Privacy Statement:

Our website uses cookies and similar technologies such as web beacons and pixel tags. These allow our website to function correctly and help us gather analytical data about users of our website and how they interact with it. This means we can improve our visitor’s experience, show personalised content and tailor adverts.

What is a Cookie?

Cookies are very small text files that are stored on your computer or device when you visit some websites. These cookies allow us to distinguish your devices from other users devices.

What Cookies do we use?

We use both First-party Cookies and Third-party Cookies.

First-party Cookies are created by the website (domain) you are visit. Whereas Third-party Cookies are created by websites other than the one you are visiting. They allow tracking across different sites to help deliver services and show adverts to you.

Our First -party Cookies are:

Cookie Name

What These do



App.Persistent - /

App.PersistentUser - /

App.RecentlyViewedProducts - /

App.Session - /








These Cookies include but are not limited to;

  • Recording products, a user has viewed
  • Maintaining session state
  • Maintaining Cookie consent between sessions
  • Maintaining authentication when a user is logged into the site
  • Improving the security of payments
  • Maintaining session state for ASP.NET

Ranges from session to 10 Years depending on Cookie


Third-party Cookies information can be found at each relevant provider:




Loqate (Formerly PostcodeAnywhere)

AddThis (Oracle)

All the Cookies we use are split into 5 categories.

  1. Necessary Cookies

These Cookies are automatically accepted as they are necessary for the website to function correctly. They include Cookies used for: Security, Payment Processing, Form Submissions and displaying maps; as well as remembering your current login status, where you are in the order process and the contents of your shopping cart.

  1. Functional

Functional Cookies are not necessary for you to use the site but make it easier for you to use certain aspects of the site. These Cookies for example include Postcode lookup (so we can search for your address by postcode) and social media sharing (so you can share our website to social media networks).

  1. Personalisation

Personalisation Cookies are used to recognise repeat visitors to our website. Each time you visit our website we use these Cookies to record the pages you have visited, and your settings and preferences.

  1. Analytics

Analytics Cookies monitor how users reach our website, how they interact with our content and how they navigate the site. We can then check this data to see which parts of our website are most used and which parts may need improving.

  1. Advertising

Advertising Cookies are placed on your computer by advertisers and ad servers that we may use, this helps us know if you have come from an online advert that we are running and also allows us to display to you in the future any adverts we may run on other websites. Advertising Cookies also allow us to track how many users view or click our adverts and if that user makes a purchase via an advert. These Cookies are linked to a computer and do not gather any personal information about you.

Cookie Lifespan

Cookies can either be Persistent Cookies or Session Cookies:

Persistent Cookies remain on your device over a set period of time defined by the owner of the Cookie and are deleted automatically after this time or manually at any point.

Session Cookies remain on your device from the time you enter our website to the time you close your browser, then they are automatically deleted.

Control Cookies

When you first visit our website, you will be asked which Cookies you would like to accept. If at any point you would like to change your Cookie preferences, you will need to click the Cookie icon in the bottom left corner of the website and reselect your preferences. You can also remove or reject Cookies in your browser’s settings, but please be aware that this could affect the availability and functionality of our website.

Browser Controls

For more information on how to control Cookies, check your browser or your device’s settings for how you can control or reject Cookies, or visit the following links:

Apple Safari

Google Chrome

Microsoft Edge

Microsoft Internet Explorer

Mozilla Firefox


Android (Chrome)


Iphone or Ipad (Chrome)

Iphone or Ipad (Safari)

In addition, you may opt-out of some Third-party Cookies through the Network Advertising Initiative’s Opt-Out Tool.


If you would like to find out more about the specific Cookies we use, please use the Contact Us form on our website.

This Policy is correct at time of publishing.

Our website will not share any personal information with third parties.

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