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25 Jan 2022 | 09:00

The Barcode Warehouse to open industry-leading Innovation & Customer Experience Centre

ICE Centre building acquired by The Barcode Warehouse.jpg

The Barcode Warehouse, the UK’s leading specialist provider of barcode technology, RFID, labelling and enterprise mobility solutions has engaged Rhino Interiors Group to carry out works on a new Innovation and Customer Experience Centre, a significant investment for the business based in Newark-on-Trent, Nottinghamshire.  

The business purchased the 25,000 sq. ft. Newton House building, a former Vodafone centre in the summer of 2021, with plans to create not only new offices for the growing workforce, but to offer customers an engaging, immersive experience, seeing first-hand the best technology solutions available in the industry; propelling the business into its next phase of growth and cementing its place as the leading B2B technology solutions provider in the UK.

Offering a truly modern, professional, and relaxed environment for both staff and visitors Newton House will be the business’ hub for technology, adding to its already impressive two other sites in the area; Enterprise House which houses the Barcode Warehouses’ flagship Managed Services as well as its celebrated customer service operation and the Telford Drive site which is home to its manufacturing, distribution, and service centre. The new building will house the Innovation and Customer Experience Centre, or ICE Centre for short, and will be kitted out with the latest business technology including interactive, state of the art industry themed demo spaces. Customers will have the opportunity to see forward-thinking solutions in action first-hand, helping them to understand how new technologies can solve their business challenges, increase their productivity, and gain more control over their technology estates. 

Kevan Mutton, Managing Director at The Barcode Warehouse commented; "The Innovation and Customer Experience Centre will demonstrate The Barcode Warehouse’s capabilities as a leader in curated technology solutions for business in the 21st century. It will be a hub for understanding our customers' current and future problems and designing new and innovative solutions.”

Already partner to some of the most prestigious retail, ecommerce, warehousing, logistics and health brands in the UK; as well has providing services and technology to COVID 19 vaccination and testing providers, the business works with many leading manufactures and developers including Android, Samsung, Zebra, Honeywell, Toshiba, Epson, Datalogic and Panasonic among many more. Working with their partners, The Barcode Warehouse will also be seeking to provide local, national and educational experiences to facilitate ongoing industry training and tech career opportunities. The business sees this investment as a pivotal and natural next step in its lifecycle to enable and support further growth.

Ross Lee, Chairman and founder commented: “When I started the company 30 years ago, I couldn’t have imagined being where we are today. Over the years, The Barcode Warehouse has grown, and we broadened our technology specialisms; this has been made possible through the dedication, passion and customer focused ethos of our people. While we may no-longer be a traditional small family business, I believe our small business ethics of flexibility, customer services and family centric approach is key to our success and has been pivotal in our ability to meet and exceed customers’ needs time and again. 

Ross Lee continued; “Newton House is a natural next step for us. And as we start to see the end of restrictions, we’re really pleased to have something truly exciting and drawing for our people, customers and partners to come back to!”

 Featuring a café, auditorium, various types of work and break out spaces, ample technology packed meeting and training rooms and relaxation and concentration areas; Newton House is set to be a very exciting new addition to the Barcode Warehouse estate.

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