Communication and collaboration software
Across the retail, healthcare, manufacturing, and transport & logistics industries, frontline workers can easily face gaps in communication, information, and technology. They get buried in tasks and must juggle multiple devices and disjointed workflows. Zebra Workcloud Communication software closes these gaps and offers an all-in-one solution for a unified platform. Have powerful voice and messaging features on Zebra mobile devices or third-party devices, so frontline workers can connect and communicate in just a few clicks, all on one device.
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Connect and engage with intelligent communications
With Zebra Workcloud Communication software, you can take advantage of many features, including:
Push-to-talk: 1:1 or group communication
Text and multimedia
Worker safety: send alerts or make emergency calls
Manage and assign tasks to individuals or groups
Locate people
Automate processes
Create dynamic groups: add/remove workers to groups for easy management
Connect to IoT devices for notifications like door alarms and service requests
Define rules for individual workers or roles making it easy to share the same device across shifts
Single Sign-On (SSO)
Secure and encrypted
Analytics and reporting: get usage reports and create actionable insights into staff activity and performance
Zebra Workcloud Communication software can be used across many different industries. For retail, the workforce productivity software can be used for applications such as:
Self help kiosks: send message alerts to nearby workers
Curbside pickup: customers send a text to notify workers when they’ve arrived
Manage tasks: assign and track tasks to individuals or groups
Send storewide announcements
Eliminate group huddles via messages of the day
Improve security: get critical real-time alert and alarm notifications
Prevent distractions with the ‘driver mode’ silent notifications
Enhance customer service: give customers real-time customer updates
Monitor delivery status and driver location
Get real-time trip reporting and location history
Ensure patients get timely responses by sending notifications straight to nurses
Get immediate assistance with emergency calling and location sharing
Connect with other workers and departments instantly
