Notwithstanding any description of the services as set out here, this warranty is a Warranty Package as defined under The Barcode Warehouse Limited’ Terms and Conditions, as set out at www.thebarcodewarehouse.co.uk/help/terms/. The Customer accepts and the Warranty shall be provided to the Customer in accordance with the relevant terms and conditions of the warranty and by the manufacturer or third party in question.
In stock at our approved suppliers. Delivery within 2 – 5 working days.
- 8x5 local time live-agent technical phone and email support
- 24x7 online self-service technical support
- Access to software, firmware, and LifeGuard™ security updates
- Subscription-based support agreement
- Live-agent technical support available in 17 languages with locations around the world - gives you direct access to a highly trained team of technicians who can quickly tap into additional engineering resources when escalation is required
For products which are showing as 'in 2-5 working days', these are shipped direct from the manufacturer or supplier and so can be subject to a 2-5 day leadtime.
For items which are 'ordered on request', these are not in stock at the manufacturer or supplier and could be made to order with lead times up to 6 weeks.
If you require any products urgently, please call our sales team to discuss your requirements. Many of our suppliers are able to direct ship on a next working day service for a surcharge.