Operational Intelligence
Unlock key performance metrics about your device fleet. Easily recognise areas that impact operational costs and make smarter, data-driven decisions to improve your mobile strategy and maintain peak efficiency.
SOTI XSight: Diagnostic Intelligence
Mobile device downtime can be a costly headache, leading to frustrated customers and employees. With remote workforces, visibility into device issues is paramount. SOTI XSight is a diagnostic intelligence and support solution that provides organisations with the tools needed to proactively fix mobile device problems faster. SOTI XSight provides real-time visualisation of analytics-based insights to help make smarter, data-driven decisions.
SOTI XSight provides real-time analytics and visualisation tools to help you:
- Identify and resolve issues faster: Gain deep insights into device performance and user behaviour.
- Optimise mobile operations: Make data-driven decisions to improve efficiency and reduce costs.
- Enhance support efficiency: Streamline troubleshooting and incident management processes.
SOTI XSight Live View*
SOTI XSight Live View offers a new approach to monitoring your mobile fleet. Visualise device and business data on an interactive map or list view, enabling you to:
- Track device locations: Monitor the real-time movement of your devices.
- Identify potential issues: Proactively address problems before they impact operations.
- Optimise resource allocation: Make informed decisions based on real-time data.
*SOTI XSight Live View – Patent Pending
Key Benefits of SOTI XSight
Visualisation
Visualise your operations in real time. Gain a holistic view of your mobile operations by accessing device and business data together. Identify the root cause of problems and gain a deeper understanding of your business.
Advanced Diagnostics
Solve problems faster, reduce downtime and improve productivity for IT staff and end users. Remote Control into devices and access advanced tools to diagnose and solve issues within seconds.
Alerting Systems
Notify IT staff in real time when key measures affect the operation of devices in the field. Avoid data overages, excessive battery drain, downtime from physical drops and more. Improve productivity, lower costs and minimise downtime.
Incident Management
Minimise problem resolution times and enable efficient support workflows. Easily submit and manage support tickets.
Live Support
Next-level support is available via live text, voice and video chat. Enhance the support experience with end users and keep your business running smoothly.
SOTI XSight Integration
SOTI XSight integrates with SOTI MobiControl to give you complete visibility and supercharges it with analysis, support and management tools needed to streamline your business-critical mobile operations.
Made for any OS
SOTI XSight Operational Intelligence, Alerting Systems and Live Support available for Android and Windows devices. SOTI XSight Visualisation available for Android, Windows and Linux devices.
Made for any device form factor
Where you have smartphones, tablets, rugged devices or wearables, SOTI XSight is compatible with all form factors.
Used throughout your IT department
Provide fast, high quality customer service, keep mobile operations running smoothly and ensure mobile investments are meeting business operation objectives.
Elevate Your Mobile Operations with SOTI XSight
By leveraging SOTI XSight, you can:
- Reduce downtime: Minimise disruptions to your business operations.
- Improve productivity: Empower your workforce with reliable mobile devices.
- Optimise costs: Make informed decisions to reduce IT expenses.
- Enhance customer satisfaction: Deliver exceptional user experiences.
