Project Manager - Public Sector Lead
The Project Manager – Public Sector Lead will be responsible for the end-to-end management, delivery, and implementation of Managed Service support across public sector environments. This includes leading project planning and execution, ensuring compliance with public sector standards, and embedding social value and sustainability into delivery at our TBW sites and customer locations.
This role involves regular travel to customer sites across the UK. Occasional overnight stays may be required to support project delivery and stakeholder engagement.
The role requires strong leadership, stakeholder engagement, and the ability to oversee technical solutions while ensuring successful adoption and measurable improvements in public service delivery, operational efficiency.
Key Areas of Responsibility
- Lead the delivery of public sector technology projects from initiation through to operational support including working with the relevant support teams to ensure operational readiness.
- Define and document “As-Is” processes and collaborate with ISVs to design and implement RTLS, asset tracking, inventory, and Point of Care solutions.
- Manage deployment of public sector requirements, ensuring compliance with public sector standards.
- Lead or support public sector procurement processes, including ITT responses, framework agreements, and contract management.
- Deliver stakeholder engagement across public sector, ensuring transparency, accountability, and public value.
- Oversee project governance: risk, issue, and quality management, ensuring compliance with PRINCE2, ISO9001, and specific public sector regulations.
- Embed social value, sustainability, Net Zero, and Equality, Diversity, and Inclusion (EDI) principles into all project delivery and reporting, in line with public sector commitments.
Essential Skills
- Demonstrated experience managing public sector projects within relevant environments.
- Understanding of public sector workflows, compliance requirements, and digital standards.
- PRINCE2 Foundation or above (or equivalent project management qualification).
- Proven stakeholder engagement skills across public sectors
- Experience with risk, quality, and compliance management to public sector standards.
- Excellent interpersonal, communication, and report-writing skills, with the ability to present to boards, audit committees, regulators, and public sector stakeholders.
- Competence with Microsoft Office (Word, Excel, PowerPoint).
- Understanding of RTLS technologies (RFID, BLE, Wi-Fi) – training provided if not fully experienced.
Desirable Skills & Experience
- Experience with continuous improvement methodologies (e.g. Six Sigma Green Belt).
- Familiarity with mobile computing, clinical applications, or public sector.
- Knowledge of software development environments (e.g., C, C++, Java, Visual Studio) – advantageous but not essential.
- Experience of user training materials, SOPs, and process documentation.
- Understanding of public sector accessibility standards and commitment to Equality, Diversity & Inclusion.
- Strong knowledge of public sector procurement frameworks and contract management processes.
Values & Behaviours
- Professional, customer-focused, and collaborative approach.
- Proactive problem solver with a “can-do” attitude.
- Commitment to ongoing self-development and keeping up with government, defence, and healthcare digital transformation.
- Promotes teamwork, transparency, and continuous improvement.
- Champions sustainability, Net Zero, and social value initiatives in line public sector strategies
Disclaimer
This job description outlines the key responsibilities and requirements of the role. It is not an exhaustive list and may evolve to meet public sector project needs
We are an equal opportunities employer and disability confident committed
