Technical Solutions Engineer
Company Background
The Barcode Warehouse is a highly successful company as the UK’s leader in our market segment of the IT industry which is the provision of rugged mobile devices, warehouse hand held computers, bar code printers, bar code scanners, label media/RFID tags and ribbons. We provide Hardware and technology solutions to over 45 Managed Service customers supporting over 500,000 mobile devices, printers and other mobile technologies globally. We have a ‘let’s get it done’ and ‘what do we need to do to win’ culture founded on an industry leading reputation for first class customer service. We therefore always look to recruit people who are enthusiastic, diligent and great team player.
About the Role
As a Technical Solutions Engineer, you’ll play a key role in delivering technical expertise across pre-sales, implementation, and ongoing customer engagement activities. Working closely with Technical Leads and Account Managers, you’ll help design and present tailored technology solutions to customers across a variety of verticals including logistics, warehousing, retail, and field services.
This is a customer-facing role that combines technical consulting, solution design, and hands-on involvement with technologies such as handheld mobile computing, RFID, MDM, machine vision, electronic shelf edge labels, and more. In addition to design and consultancy work, you’ll be actively involved in physical deployment tasks—such as hardware installation, device mounting, basic cabling, and onsite configuration, often in industrial or warehouse environments. You’ll also be expected to identify opportunities for expanding our footprint and supporting our growth strategy through both technical insight and strong customer engagement.
Key Responsibilities
- Work alongside Technical Leads and Account Managers to understand customer needs and deliver technically sound solutions
- Conduct onsite surveys and assessments, capturing technical requirements and operational challenges
- Support proof-of-concept (POC) design, setup, and implementation
- Carry out hardware installation and configuration, including mounting devices, connecting peripherals, and system testing
- Perform physical site tasks such as cabling, device positioning, and infrastructure layout as part of solution deployment
- Comfortable working at height or in warehouse/industrial environments when required
- Apply practical troubleshooting and fault-finding skills during onsite visits and installations
- Create and deliver technical documentation, presentations, and solution proposals
- Collaborate with internal teams to ensure solutions are feasible, scalable, and aligned with customer expectations
- Participate in customer meetings and site visits as a technical representative
- Maintain up-to-date knowledge of relevant technologies and vendor offerings
- Identify potential upsell or cross-sell opportunities through technical engagement
- Assist in post-implementation knowledge transfer
Skills & Experience Required
- Strong technical background in enterprise mobility, scanning, RFID, or similar technologies
- Good understanding of relevant software solutions (WMS, RFID, Asset Management)
- Experience in a pre-sales, technical consulting, or solution engineering role
- Excellent communication skills with the ability to explain technical concepts clearly to non-technical audiences
- Comfortable working across a variety of verticals and adapting to different customer environments
- Strong documentation and presentation skills
- Ability to manage time effectively and work independently or as part of a team
- Knowledge of MDM platforms (e.g., SOTI, 42Gears) is an advantage
- Experience with RFID technology would be preferable but not essential
Company Benefits
- Paid day off for your birthday
- Buy additional holidays scheme
- Additional holidays for length of service
- Employee Assistance Programme
- Company Sick Pay
- Paid day off to Volunteer
- Staff Events
- Employee Wellbeing Budget
Salary is Competitive - £35,000-£40,000 DOE
We are an equal opportunities employer and Disability confident committed.
Job Types: Full-time, Permanent
Work authorisation:
- United Kingdom (required)
